A confidential, neutral and independent mediation service to help people and organisations to clarify issues, settle differences and resolve disputes. Adopting a process which is proven, is fair for all parties involved, leaves you in control at all stages, and most importantly reduces stress, reduces cost and gets you to resolution faster.
Delivered by Mark Sinclair, a professional mediator with a legal, business and strategic communications background spanning 30 years both here in Aotearoa New Zealand, and abroad.
Navigating and resolving conflict
Conflict is a part of life, business and work. We all experience conflict, but how well we navigate it each time determines whether it becomes a stepping stone or a brick wall.
Being able to communicate well, understand others’ perspectives (even if we don’t agree with them), reach a resolution which works for everyone and, where possible, maintain relationships is key. That’s where I can help.
I assist organisations and people to navigate conflict via a confidential, structured and fair process. My approach to dispute resolution is flexible and supportive, and draws on three decades of experience.
I am hold professional memberships of both AMINZ (the Arbitrators and Mediators Institute of NZ) and the Resolution Institute, meaning that I meet their required standards as a mediator, have access to ongoing resources and training, have agreed to high professional standards of mediation delivery and am bound by a published code of ethics.
I offer facilitation and mediation throughout Aotearoa New Zealand both in person (face to face) or online. I am based in Wānaka and travel is at my cost.
How will you know if mediation is right for you?
Mediation and facilitation can help resolve almost any disagreement or dispute. The broad dispute resolution process is the same, regardless of the exact nature of the dispute.
- Find out which types of dispute or issue I can help with – here
- What exactly is mediation? Find out here.
- What’s the process, timeframe and cost? Click here.
- You can read more about me below, or go to my full bio here.
In New Zealand, over 80% of mediations result in a successfully negotiated resolution between the parties, saving everyone time, money and stress – largely by avoiding the ongoing costs of the dispute including going to court. Mediation is fast becoming a first-step alternative to complex, lengthy and often costly court cases.
Mediations can be completed in as little as a few days from confirmation to resolution, and certainly almost always faster than via the litigation route.
What I bring to the mediation table …
For over thirty years, I’ve been helping people navigate difficult conversations, communicate with clarity and confidence, and resolve conflict constructively.
You can find out more about my background, my experience and why I might be able to help you, here.
My aim is to help you resolve your disputes, and resolve them well, saving you time, money and stress.
Use the menu above to find out more about mediation and the services I offer, or follow the links below.
My professional memberships
AAMINZ Associate Member
Arbitrators and Mediators’ Institute of New Zealand Inc.
Professional Member
The Resolution Institute.
Need more information?
- Contact Mark here
- Is the dispute, disagreement or set of issues you are facing well suited to mediation? Find out here.
- To find out more about the process, timeframes, costs and next steps, read this page.
- Read more about mediation here and more about facilitation here.
- More detail about Mark’s background here.